30-day money-back guarantee
Caelora Technologies, Turkey offers a 30-day money-back guarantee on RestaurantOS subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payment provider, Paddle. You can request a refund by visiting paddle.net or by contacting us at restaurantos@caeloratech.com with your order details.
Refund method
Approved refunds are returned to the original payment method used for the purchase. Processing times may vary depending on your payment provider.
Mandatory consumer rights
This policy does not affect any statutory or mandatory consumer rights that apply to you under the laws of your jurisdiction. Nothing in this policy limits rights you cannot lawfully waive.
Exceptions
We reserve the right to refuse refunds in cases of fraud, abuse, or material breach of our Terms of Service.
Questions
If you have questions about refunds, contact us at restaurantos@caeloratech.com.